A global voice for brokers

Helping brokers deliver unmatched customer experiences while growing their businesses is what Loan Market Group Executive Chairman Sam White has been committed to for more than 25 years.

A champion for competition, Mr White has been named in the Mortgage Global 100 for the second year in a row. It reflects his standing as an industry leader and innovator, shaping the broker-customer relationship around the world.

The last 12 months have been pivotal in the history of the Loan Market Group, welcoming the brokers who aggregate under PLAN Australia, Choice Aggregation and FAST to the fold.

Together, Loan Market Group is now Australasia’s biggest broker network. 

Uniquely, it’s 100% family-owned - not owned by a bank.

Since the expansion, Mr White has been leading initiatives to make the group even stronger. 

Providing all businesses with access to the industry’s most-awarded digital platform, MyCRM, has been one of his chief priorities. MyCRM is the industry’s leading, wholly digital, broker platform. It powers every part of a brokers’ business: marketing, client engagement, product recommendations, business analytics and best-in-market compliance.    

Businesses within PLAN Australia, Choice Aggregation and FAST have started moving from their old platform to MyCRM, supported by a dedicated onboarding and ongoing support program.

Another focus has been delivering what brokers have been wanting in the post-pandemic recovery - localised support.

Mr White and his executive have restructured the management team of wholesale brands PLAN Australia, Choice Aggregation and FAST to deliver more on-the-ground corporate leadership. The additions bring Loan Market Group closer, and more accountable, to their business partners.

The change also creates a specialised Commercial and Asset Finance Division. Its specialists will work with businesses across the entire Loan Market Group to increase their capabilities in commercial and asset finance lending so they can broaden their growth opportunities.

Looking to 2022, Mr White remains committed to supporting brokers through further evolution.

“Brokers are incredibly resilient. I’m so proud of how they’ve adapted to market and regulatory challenges, delivering invaluable support to their customers at the same time,” he said. 

“We have another year of critical events ahead, including the federal election and review of broker remuneration. We’ll also continue to harness tech to enable, not displace, brokers.

“We’re committed to working side by side with our brokers to ensure they have a voice in the marketplace and retain the relationships they’ve built with customers.

“At Loan Market Group, we’re a home for all good brokers.”